mzkwcim.net
Resume

Waldemar Krakowiak

IT Engineer • Automation • Platform/DevOps

Cloudflare • Zero Trust Python/PowerShell • Webhooks Docker • Monitoring • CMDB

Hands-on IT Engineer focused on automating operational processes across Windows & Linux environments.

Experience

Role IT Engineer (enterprise environment)
  • Automated Joiner/Mover/Leaver (Jira + n8n + AD + API/Webhook) — hours → minutes
  • Automated cost sync MS SQL → OpenAir (HR/Finance) — removed manual updates and errors
  • Automated CMDB/asset flows (JumpCloud → Jira Assets): normalization, dedupe, attribute mapping
  • Owned Slack migration (Enterprise Grid → Business+) for ~1200 users; delivered without vendor support
  • Created runbooks/playbooks for audit tickets and bulk user changes
Role HelpDesk Intern
  • Backup operations support (Veeam): monitoring jobs and basic troubleshooting
  • Server room operations: scheduled maintenance and basic checks on servers/switches
  • Maintained network documentation/topology in NetBox

Skills

Area Linux • Troubleshooting • Networking basics (DNS/HTTP/TLS)
Area Automation: Python • PowerShell • Bash • REST APIs • Webhooks
Area Cloud: GCP (daily at work) • AWS (certified + hands-on labs)
Area Zero Trust access: Cloudflare (Tunnels/Access/Pages/Workers) • Twingate
Area Containers/IaC/CI: Docker • Compose • Terraform (basics) • GitHub Actions/GitLab CI (basics)
Area Tooling: Jira • Confluence • Slack • NetBox • Zabbix • n8n

Education & certifications

Section Education
  • Computer Science (weekend studies) — WSB Merito Poznań (2022–present)
  • MSc Physiotherapy
Section Certifications (selected)
  • AWS Certified Cloud Practitioner (02/2025)
  • Blue Team Level 1 (02/2024)
  • ITIL 4 Foundation (12/2024)
  • Google IT Automation with Python Professional Certificate (08/2024)
  • Google Cybersecurity Professional Certificate V2 (09/2023)
Section Additional certificates
  • CCST (09/2023)
  • Google IT Support Professional Certificate (v2) (09/2023)
  • Google AI Essentials V1 (06/2024)
  • Google Data Analytics Professional Certificate (11/2024)
Section Languages
  • English: B2/C1